FTC sends $5.6 million in refunds to Ring customers as part of video privacy settlement-ZoomTech News


NEW YORK (AP) — The Federal Commerce Fee is sending greater than $5.6 million in refunds to shoppers as a part of a settlement with Amazon-owned Ring, which was charged with failing to guard non-public video footage from outdoors entry.

In a 2023 criticism, the FTC accused the doorbell digital camera and residential safety supplier of permitting its workers and contractors to entry prospects’ non-public movies. Ring allegedly used such footage to coach algorithms with out consent, amongst different functions.

Ring was additionally charged with failing to implement key safety protections, which enabled hackers to take management of consumers’ accounts, cameras and movies. This led to “egregious violations of customers’ privateness,” the FTC famous.

The ensuing settlement required Ring to delete content material that was discovered to be unlawfully obtained, set up stronger safety protections and pay a hefty nice. The FTC says that it’s now utilizing a lot of that cash to refund eligible Ring prospects.

In accordance with a Tuesday discover, the FTC is sending 117,044 PayPal funds to impacted shoppers who had sure kinds of Ring units — together with indoor cameras — through the timeframes that the regulators allege unauthorized entry happened.

Eligible prospects might want to redeem these funds inside 30 days, in line with the FTC — which added that customers can contact this case’s refund administrator, Rust Consulting, or go to the FTC’s FAQ page on refunds for extra details about the method.

In an announcement despatched to The Related Press, Ring mentioned that unhealthy actors took emails and passwords that have been “stolen from different firms to unlawfully log into Ring accounts of sure prospects” who used the identical credentials on a number of websites again in 2019 — including that the corporate promptly addressed this by notifying these it found to be “uncovered in a third-party, non-Ring incident” and taking motion to guard impacted accounts.

Ring didn’t instantly deal with the FTC’s allegations of workers and contractors unlawfully accessing footage.

Earlier this yr, the California-based firm individually introduced that it might cease permitting police departments to request doorbell digital camera footage from customers, marking an finish to a characteristic that had drawn criticism from privateness advocates.




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